GENERAL CONDITIONS OF SALE

General conditions of Sale

The products purchased on Tesori di Capri Gioielli are sold and shipped directly from physical store with company name Vamonos Srl VAT number: 08809981213, with registered office in Via Roma 7, 80073 Capri (Na).

The offer and sale of products on the website www.tesoridicapri.com are governed by these General Conditions of Sale. The General Conditions of Sale may be periodically updated; Yes those published on www.tesoridicapri.com accepted at the time of check out are considered effective and binding.

Please read the terms and conditions of sale carefully before purchasing.

Purchase method

For each product chosen, a descriptive sheet is displayed, with the image and essential characteristics: colour, size, unit price.

The images and colors of the products offered for sale on Tesori di Capri Gioielli may do not correspond to the actual ones due to the Internet browser and/or the monitor used, treasuredicapri.com is not responsible for any inaccuracies due to a particular computer configuration or its malfunction.

Product availability

The products offered for sale and their prices are those indicated on www.tesoridicapri.com If, at the time of the order, the products are not available;

If, due to simultaneous purchases by several customers, the ordered product is no longer available, an order cancellation email will be sent.

Tesori di Capri Gioielli may change the products at any time and without notice offered for sale on www.tesoridicapri.com and the relative price.

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Product price

The price of each item is indicated in Euros.

The shipping cost is indicated before payment.

ORDER

Order Placing the purchase order implies knowledge of these general conditions of sale and their unconditional acceptance. Orders can be placed after registration and/or creation of a personal account of the Customer. Please remember to carefully read the Privacy Policy and the Terms and Conditions of Sale. Orders are filled by following the steps and instructions specified on the site. The purchase of the products offered for sale on treasuredicapri.com can be made by consumers/customers who have reached the age of majority and who act exclusively on their behalf. The sale and/or distribution of products purchased on www.tesoridicapri.com is prohibited. www.tesoridicapri.com reserves the right to evaluate the acceptance of orders received. www.tesoridicapri.com will communicate to the customer via e-mail any impossibility to accept the orders received.

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Order confirmation

Upon completion of the purchase, the Customer receives written confirmation of the product ordered, the amount to be paid, with details of the price of the product and shipping costs. The order can be canceled within 30 minutes of purchase by writing an email to info@tesoridicapri.com Orders communicated via chat will not be considered cancelled.

Terms of payment

tesoridicapri.com accepts the following payment methods: Credit cards (including prepaid, postepay) Paypal www.tesoridicapri.com accepts payments made with the following credit and debit cards: Visa, MasterCard,  Maestro, American Express. We will send the ordered items, upon crediting the sum due, which must take place within 7 working days from the date of acceptance of the order. Any other payment methods can be accepted exclusively at the discretion of www.tesoridicapri.com For further information and/or clarifications you can send an email to info@tesoridicapri.com; the products ordered remain the property of www.tesoridicapri.com until the relevant price has been fully collected.

SHIPPING METHODS

Shipping methods Information on shipping methods is indicated at the time of purchase, is the responsibility of the customer and is charged to the credit and debit card at the time of purchase.

Shipping cost

 

Shipping has a variable cost depending on the area in which it will take place, except for promotions, when applicable, indicated on the site which provide free delivery. Delivery areas The delivery of the products is made to the address requested by the Customer (shipments are not made to post office boxes). Delivery time From receipt of the order, the delivery time of the products is generally 2-4 working days (except in cases where a product must be created/ordered exclusively for the customer and therefore will require waiting times indicated on the website www.tesoridicapri. com) All orders are delivered by the courier from 8am to 6pm from Monday to Friday. The shipper requires the recipient's signature "for receipt" at the time of delivery. The Customer is asked to provide a valid address to which the goods can be delivered during delivery times. Please promptly indicate any change of address Once the shipment has been made, it is not possible to change the destination address. At the time of shipment, www.tesoridicapri.com communicates the shipment number to the Customer via email. The Customer can follow the status of the shipment by entering the number of his shipment. The web page presents the exact and updated movements of the shipment. Receipt of the goods To guarantee the security of the shipment, the shipper requests the recipient's signature "for receipt" at the time of delivery; if this is not possible, the goods are not delivered. If, at the time of delivery, the external appearance of the package has imperfections, the Customer must proceed to open the package in the presence of the carrier. We recommend checking the goods upon delivery and verifying that the quantity of products delivered corresponds to what was ordered and that the packaging is intact, undamaged or otherwise altered. Any anomalies must be noted in writing on the courier's delivery note. Any delivery problems must be reported promptly to our Customer Service and in any case within 30 calendar days of order confirmation

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The delivery of the products can also take place through partial shipments: in this case only the price of the products shipped and the cost of the individual shipment are charged. In case of partial shipment, information will be given via e-mail. Any delivery delays exceeding 10 days. working hours must be reported promptly to our Customer Service and in any case within 30 calendar days of order confirmation.

Delivery status

Insurance

The goods can be insured upon customer request with a variable amount depending on the value of the purchase. If the packaging is damaged upon delivery, we recommend that you refuse the goods or indicate on the delivery note that a damaged package is accepted. (accept with reservation). Once delivered to the indicated address and collected, the goods are no longer insured.

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